Banking Magazine ROI Sales 
Currency Alliance
JUNE 11, 2019
A 2018 Collinson study reported that 66% of financial services professionals say their bank “does not understand why customers are loyal or have a strategy to strengthen customer relationships”[i]. People are more likely to leave their spouse than their bank[ii], so it might seem that banks have no case to answer. Extra what?
Think Customers
OCTOBER 12, 2020
Mention digital transformation to a CFO, and you would likely get push-back about big expenses and little ROI. Because they don’t break the bank. And they show immediate outcomes, recouping costs and generating ROI, sometimes in a matter of days. Then the pandemic happened. Why are they so important?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
CSM Magazine
OCTOBER 10, 2023
Providing choices like direct bank transfers, cards, and digital wallets reduces abandoned carts and lifts sales. You’ll also want access to detailed analytics and reporting to get insights into transactions, customer patterns, and sales trends. Online shops are using customized options to stand out.
CSM Magazine
JUNE 17, 2020
The release is currently live in production with more than 100 clients globally who are using the platform to allow sales, marketing, and service agents to collaborate with customers in ways that were not previously possible. The new release raises the bar on live engagement technology.
CSM Magazine
MARCH 10, 2022
It has become a crucial part of the banking industry. This transformation may also assist in predicting consumer behavior, optimizing supply chain operations, optimizing sales, etc. Online payment has allowed people to pay for their purchases while avoiding contact with the shopkeeper. Hybrid Environment. Cloud-based Services.
SurveySensum
JULY 14, 2020
Additionally, she is an Adjunct Faculty at the Rutgers executive education MBA program, Contributor of the Forbes, Harvard Business Review and Hemispheres Magazine, and Host of the podcast The Modern Customer Podcast and The Be Your Own Boss. She has an accumulative experience of 16 years in the Audit and Banking industry.
Storyminers
JULY 6, 2020
His coverage topics include the ROI of CX, CX strategy and governance, how CX leaders secure and retain sponsorship, the buy/own/advocate customer journey, voice of customer (VoC) and survey strategies, customer journey mapping, CX analytics and measurement, the role of social media and word of mouth (WOM) in CX, and persona development.
Expert insights. Personalized for you.
40 
Let's personalize your content