Analytics Marketing Social Media Tourism 
Bold360
APRIL 27, 2017
Travel and tourism can be difficult areas for retaining customer loyalty, with websites set up exclusively to pit brands against one another on the best deals for hotels and rock-bottom prices on flights. Customer service in travel and tourism clearly needs to follow your customer wherever they might be.
NetBase
AUGUST 5, 2020
And to help with that, in this piece, we’ll explore market research supporting: What the post pandemic travel industry looks like right now. 72% of consumers in the US and UK are spending more time on social media per day since the outbreak of coronavirus – giving brands an opportunity to get in their sights.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SurveySparrow
FEBRUARY 18, 2024
New Technology: Some businesses look for tools with new tech like AI or predictive analytics to understand feedback better. Real-Time Reporting & Analytics: Gain instant insights into survey responses with interactive dashboards and detailed reports, allowing you to track trends and make informed decisions in real time.
GetFeedback
AUGUST 16, 2018
Customer service has long been an area of focus for marketers and support specialists. Marketing can identify potential brand ambassadors by looking at your list of promoters. Bounce rates and time on site can be measured through whichever analytics program you use for your knowledge base. How do you measure it?
LoyaltyPlus
JUNE 12, 2022
Hotels are showing signs of recovery across the Southern, Western, and East African markets following the turbulence of the past two years. Demand for hotels and tourism has transformed dramatically alongside changes in consumer behaviour. The strength of the FrequentStay solution lies in its data analytical capabilities.
Talkdesk
MARCH 17, 2020
travel and tourism industry at least $24 billion in foreign spending alone. If that caller cancels an upcoming flight while in the IVR, you could play a special message thanking them for being a loyal customer and extending a special marketing offer on their next booking. The consequences are estimated to cost the U.S.
NetBase
JUNE 4, 2019
A category analysis offers so much potential for brands, because it answers the following (and so much more): What new brands, trends, products, or competitors are emerging in my category, industry, or market? How can I use social media to validate a theory or answer a question related to my business?
Expert insights. Personalized for you.
56 
Let's personalize your content