Analytics Effort Score Healthcare Multi-Channel 
BirdEye
MAY 31, 2024
Many healthcare businesses face the challenge of converting prospective inquiries into regular patients. One effective solution is to implement healthcare-oriented webchat systems, which can help overcome these challenges and improve patient conversion rates. However, it can do so much more. Let’s explore them in detail.
Lumoa
APRIL 28, 2024
But how can you support your customers on all the different channels they reach out on and offer a personalized yet unified response? Medallia is known for its robust analytics and reporting capabilities, providing in-depth insights into customer feedback and trends. If you’re reading this blog post, you are probably one of them.
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Retently
MARCH 26, 2024
Some may require advanced analytics capabilities to dive deeper into open-ended responses, while others prioritize survey customization options or the availability of industry-specific survey templates. There’s potential for significant cost savings without sacrificing quality.
SurveySparrow
FEBRUARY 18, 2024
Seamless Feedback Collection Capture feedback effortlessly through various channels including email thermometers, embedded surveys, and signature thermometers for popular email platforms. More Features Needed: Some businesses need extra features like surveys across different channels, linking with CRM systems, or specialized surveys.
AWS Machine Learning
SEPTEMBER 19, 2023
Multi-modal data is a valuable component of the financial industry, encompassing market, economic, customer, news and social media, and risk data. One of the ways to handle multi-modal data that is gaining popularity is the use of multi-modal agents.
SurveySparrow
DECEMBER 18, 2023
Keeping healthcare information private is a top priority, especially when data is sensitive more than ever. Plus, the majority of healthcare data breaches happen online. HIPAA ensures the privacy and security of healthcare data. It’s also a way to build trust in the healthcare industry. But what does it mean?
BirdEye
DECEMBER 5, 2023
In industries like healthcare, where trust is everything, a well-managed customer relationship significantly impacts business performance. If you’re curious to dig deeper, check out our blog on healthcare reputation management for some really insightful stuff. Here are some best practices you should know about: 1.
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