Advertising Customer Experience Management Customer Relationship Management Social Media 
InMoment XI
FEBRUARY 6, 2024
In today’s digital landscape, the importance of social media marketing cannot be understated. Social media platforms like Facebook, YouTube, X (formerly called Twitter), TikTok, Instagram, and LinkedIn (among others) are essential for businesses looking to attract customers, gather valuable feedback, and foster customer loyalty.
InMoment XI
JULY 12, 2023
A well-designed CX strategy can be the main aspect that helps you attract and retain your customer base, so you don’t want to leave anything up to change. Instead, your brand needs to have incredibly intentional customer experience management techniques in place. What does their interaction look like?
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BirdEye
FEBRUARY 13, 2024
This blog looks at how strategic chiropractor marketing can effectively address the issues of limited awareness, attract more patients, and build loyalty through reputation management. Incorporating Birdeye’s AI-powered social media management software into this strategy can significantly streamline the process.
BirdEye
MAY 24, 2023
It’s an effective way to broaden your reach and attract new customers. Get a partner to share about your business on social media , in their email campaigns, on their blog, or on their website. The more your company is out there, the likelier a customer can find you. What are 4 types of referrals?
Experience Investigators by 360Connext
NOVEMBER 20, 2014
Annie has been specializing in the field of Customer Experience Management for over ten years, but has dabbled in lots of different parts of business. She has spoken at several conferences over the years on B2B and B2C social strategies and online reputation management.
ReviewTrackers
JULY 12, 2019
The top five data sources being used by companies to better understand and manage the customer experience are: 1) customer databases, 2) digital channels (website, mobile, apps, review sites, etc.), 3) customer relationship management (CRM) systems, 4) point-of-sale systems, and 5) social media sites.
BirdEye
MARCH 24, 2023
Lead outreach involves connecting with prospects through email, social media, calls, or cold outreach. For example, if you email customers monthly snapshots of their results, include a social media sharing button or link that allows them to share those results with their followers on LinkedIn.
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