BirdEye

FEBRUARY 21, 2023

About social media accounts Social media accounts are digital channels where companies create and publish content online for the purpose of connecting with their target audience. The challenge of social media management for multi-location businesses Multi-location businesses face several challenges when it comes to social media management.

Social Media 98

Social Media Management Multi-Channel Analytics 98

Thematic

AUGUST 7, 2019

As I later learned, in the business world, ROI or Return on Investment calculations play a similar role. When it comes to seeing improvements in CX, it can take months or even years to obtain the results, and it’s a multi-step process : Step 1. Some companies run a driver analysis. Value of investment into CX.

ROI 123

ROI NPS Metrics Financial 123

AWS Machine Learning

APRIL 4, 2024

Through our understanding of people and their behaviors across all channels and platforms, we empower our clients with independent and actionable intelligence so they can connect and engage with their audiences—now and into the future. For example, we identify if the brand is on a banner or a shirt.

Sports 80

Sports Analysis Video Multi-Channel 80

Lumoa

SEPTEMBER 11, 2023

A rewarding interaction with a company is usually much more effective in winning over a customer compared to an advertisement. Carry out an analysis of industry leaders and your closest competitors’ customer experience strategies. Creating a customer experience strategy is a multi-step process, which unfolds as outlined below.

Strategy 208

Strategy Customer Experience Net Promoter Score Effort Score 208

Lumoa

SEPTEMBER 11, 2023

A rewarding interaction with a company is usually much more effective in winning over a customer compared to an advertisement. Carry out an analysis of industry leaders and your closest competitors’ customer experience strategies. Creating a customer experience strategy is a multi-step process, which unfolds as outlined below.

Strategy 208

Strategy Customer Experience Net Promoter Score Effort Score 208

BirdEye

MARCH 22, 2024

Historical data and trend analysis Accessing historical data to track follower growth trends is crucial. Look for tools that offer competitive analysis features, enabling you to stay ahead of the curve and adapt your strategies accordingly. Here’s where an Instagram follower tracker becomes your secret weapon.

Social Media 57

Social Media Strategy Multi-Channel Analytics 57

SurveySensum

APRIL 8, 2024

Small businesses need to adopt a multi-faceted online strategy that emphasizes building deep, meaningful relationships with their customers and differentiating themselves from the competition. Here’s what you can do: Carve Your Unique Space: Begin by conducting an introspective analysis of what truly sets your business apart.

Strategy 52

Strategy Social Media Advertising Analytics 52