2023 Effort Score Technology User Experience 
InMoment XI
AUGUST 17, 2023
Take NPS from a Score to a Strategic Advantage In today’s fiercely competitive business environment, customer satisfaction is paramount to success. By using the Net Promoter Score system as your compass, you can gain a better understanding of what drives customer loyalty and satisfaction.
InMoment XI
JANUARY 4, 2024
User-Friendly Website Design and optimize your website for ease of use. A clutter-free and visually appealing layout enhances user experience and encourages visitors to explore and make purchases. Personalization Leverage data analytics and customer insights to personalize the online shopping experience.
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Gainsight
APRIL 10, 2023
While tech companies witnessed unprecedented growth over the past couple of years, 2023 is a whole new game. They are redirecting efforts towards increasing lifetime value ( LTV ) through upsells and cross-sells to drive revenue. This is where digital customer success (DCS) comes in. What Is Digital Customer Success?
ClientSuccess
MAY 25, 2023
SILICON SLOPES, UTAH (PRWEB) MAY 23, 2023 ClientSuccess, a leading customer success software provider, has announced the launch of SmartCS , its groundbreaking AI-driven solution designed to empower customer success managers and executives with data-driven insights, optimized workflows, prescriptive recommendations, and intelligent actions.
GlowTouch
FEBRUARY 2, 2023
TMC Customer Product of the Year - WizDom Entry from GlowTouch No discussion about technology goes very far before someone broaches the subject of artificial intelligence – how to use it, where is it most effective, what downsides might exist, and so forth. Like any technology, AI is only as good as the human effort behind it.
AWS Machine Learning
NOVEMBER 26, 2023
Gartner predicts that “by 2026, more than 80% of enterprises will have used generative AI APIs or models, or deployed generative AI-enabled applications in production environments, up from less than 5% in 2023.” Many companies are actively seeking solutions to enhance user experience using Amazon Personalize and generative AI.
BirdEye
JANUARY 16, 2024
The market for AI in sales forecasting is projected to grow significantly between 2023 and 2028. Scalability and flexibility As businesses grow, their CRM system can scale and integrate with new tools and technologies. As companies grew and technology improved, the limits of old-style CRMs became clear.
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