CX Prediction 2022.1 — Brand Loyalty Rebooted
SurveyGizmo
NOVEMBER 4, 2021
Please download our CX Predictions for 2022 ebook for our full report. COVID killed brand loyalty. How will we bring the mojo back in 2022? Brand loyalty took a nosedive during the pandemic with 75% of consumers trying a new shopping behavior since COVID started. Why Loyalty Matters. Why Consumers Switch.
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