NobelBiz

JUNE 9, 2020

During the first quarter of 2021, 24.9% The TRACED Act, signed into law on December 30, 2019 , mandated that SHAKEN/STIR must be implemented across the industry by mid-2021. Or if you want to pair our industry-leading voice services with a contact center software, fill out the form below: The post Is Spoofing Illegal?

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NobelBiz

MAY 9, 2023

Benefits of using an Auto Dialer There are good reasons why the global predictive dialer software market is expected to grow at a compound annual growth rate of 37.0% from 2021 to 2028 to reach USD 12.2 – Source Let’s look at some of the most important benefits of using auto-dialer software. billion by 2028.

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ViiBE Blog

JULY 30, 2021

What is a contact center? Call Center , Customer experience , Remote operations. July 30, 2021. What’s more, it has already been noted that cloud-based contact centers have proven to be more efficient than those ran traditionally and managed on-site – they are 27% cheaper and suffer from 35% less downtime.

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NobelBiz

AUGUST 28, 2023

Tech problems in contact centers are like unruly guests at a symphony – they disrupt the harmony of customer interactions, but with the right orchestration, they can be transformed into notes of seamless resolution. Anticipating the long haul, call and contact center leaders are gearing up for a hybrid work setup.

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NobelBiz

APRIL 27, 2021

Attitudinal loyalty is a favorable outlook that a customer creates toward a brand based on factors such as consistency, price, customer support, customer care, and the impression portrayed by the contact center. What tools and options should the contact center Software include?

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NobelBiz

FEBRUARY 21, 2023

It has been growing at a CAGR of 20% since 2021! Chatbots The rise in popularity of chatbots over the past several years indicates that they will soon be a requirement for all call centers and a customer expectation. It might boost your team’s efficiency and expedite the delivery of assistance to more consumers.

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NobelBiz

FEBRUARY 15, 2023

It has been growing at a CAGR of 20% since 2021! Chatbots The rise in popularity of chatbots over the past several years indicates that they will soon be a requirement for all call centers and a customer expectation. It might boost your team’s efficiency and expedite the delivery of assistance to more consumers.

Call Center 52

Call Center Omni-Channel Trends Contact Center 52

NobelBiz

SEPTEMBER 21, 2020

The NobelBiz OMNI+ omnichannel contact center software can enable your powerful virtual contact center, with all the modern channels you want and intelligent reporting, all in a single, browser-based software with minimal requirements. Are you an executive in a contact center? The best part?

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NobelBiz

MAY 22, 2023

billion in 2021, and it is expected to surpass around US$ 385.21 The Trailblazing Business Phone System from NobelBiz At Nobelbiz, we are a contact center software technology company providing carrier services and an omnichannel platform for call centers. Your business deserves nothing less!

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NobelBiz

JUNE 7, 2021

Contact centers nowadays have many alternatives for digital solutions, and the debate over UCaaS and CCaaS is one of the trending topics in contact center software solutions. In terms of value, this market would be valued at around $30 billion in 2021, $80 billion in 2024, and $170 billion in 2027.

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NobelBiz

FEBRUARY 23, 2023

Contact centers nowadays have many alternatives for digital solutions, and the debate over UCaaS and CCaaS is one of the trending topics in contact center software solutions. In terms of value, this market would be valued around $30 billion in 2021, $80 billion in 2024, and $170 billion in 2027.

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