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Ingredients To Accelerate Digital Transformation in 2021

SurveySparrow

Whether you are planning to implement CRM software, a project management tool, team collaboration tool, or maybe an online survey tool, here we’ve mentioned the most popular ingredients to accelerate digital transformation in 2021 and beyond. In short, automation is one of the key ingredients of digital transformation in 2021.

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How to Survive The Great Resignation (and Thrive Afterward in 2022)

SurveySparrow

Many chucked their current jobs to study or sign up for training courses that would help them upskill. Update your roadmap. In April 2021, GM CEO Mary Barra sent a message to employees about the return to work policy. Update your roadmap. And the answer for many people was: not work. At least not their current work.

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How to Survive a Great Resignation (and Thrive Afterward in 2022)

SurveySparrow

Many chucked their current jobs to study or sign up for training courses that would help them upskill. Update your roadmap. In April 2021, GM CEO Mary Barra sent a message to employees about the return to work policy. Update your roadmap. And the answer for many people was: not work. At least not their current work.

How To 52
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How to Drive Mobile Customer Engagement and Increase Product Feedback

SurveyGizmo

Of course, there are exceptions to every rule, but these generalizations are a great starting point to make informed decisions. The more you know about a customer’s current emotional state, the more you can tailor your marketing campaigns to provide an engaging, helpful experience and adjust your product roadmap to meet customer needs faster.

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Friday Tracks and Takeaways When Lightning Strikes

Gainsight

Leverage by identifying roadmap initiatives, progress against them, identify whitespace opportunities and feed content to other business systems to enrich the customer. And what’s worse, 68% of respondents said that when they have a bad experience, their most common course of action is to tell their friends and family about it.

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Moving from project to product: the traits that help product-oriented businesses win

West Monroe

Radio Flyer generated $120 million in revenue in 2017, four times its 1997 sales revenues, which climbed to $200 million in 2021. Executives should be engaged when defining the desired business outcome and result, of course. This works both ways, of course. In fact, during a 2022 survey, Source Global Research found 80% of U.S.

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Community for every CS team: High-touch, tech-touch, and beyond

inSided

Here are our takeaways from Cognite’s Pulse 2022 session on how to leverage Community to solve key CS challenges. This is exactly what Cognite built when they launched their Cognite Hub in 2021. Or perhaps they’ve clicked to enroll in a training course. Why high-touch CS teams need community, too. That was the case for Cognite.