C Space

JUNE 3, 2020

The Brand Move Roundup – June 3, 2020. By aligning corporate values with what customers care about, companies are hoping to build a sense of loyalty and a deeper sense of personal connection, he said. Clothing sales in France fell 85.5 Brand Move Roundup – June 3, 2020. Brand Move Roundup – June 2, 2020.

Brands 52

Brands Social Media Retail Financial 52

SurveySensum

JULY 14, 2020

The Super-Heroes of Customer Experience are here! Customer Experience – The new focus of 2020! Customer Experience has become a top priority for businesses in 2020. All the Thought Leaders present in this list have significantly impacted the Customer Experience Domain in their own way.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

CSM Magazine

JULY 28, 2021

Reuters Events are excited to announce their next free service & experience webinar: ‘Redefining Customer Support Experiences’ featuring senior leaders from LinkedIn, GoDaddy & Intercom! 2020 saw a seismic shift in how brands connect with & serve their customers, and what those customers demand from a service experience.

Customer Experience 59

Customer Experience Chatbots Consulting Customers 59

CSM Magazine

FEBRUARY 17, 2022

As recognised recently by McKinsey , a gig customer service or ‘GigCX’ model “could give customer care the horsepower and flexibility it needs for today’s increasingly volatile markets.” In light of this, there are three important trends that will be indispensable to customer service.

Trends 98

Trends Industry Customer Service Chatbots 98

CSM Magazine

JANUARY 27, 2021

This spectacular growth has been made possible by Blindster’s commitment to its customers. Kyle explains his business philosophy: “Customer satisfaction isn’t just our goal, it’s the lifeblood of our company. Another unique way Blindster helps customers choose their products is by offering free samples.

Customer Satisfaction 52

Customer Satisfaction e-support Retail Policies 52

CSM Magazine

AUGUST 22, 2019

“The Customer Service Summit brings high-level leaders together from a variety of industries to learn from each other and network. We all have at least one thing in common – we’re passionate about Customer care. The board includes: EVP, Global Customer Care, Mastercard. SVP, Customer Success Group, McAfee.

Customer Service Strategies 40

Customer Service Strategies Meeting Strategy Customer Service 40

BlueOcean

OCTOBER 4, 2021

Once upon a time, we could count the number of subscriptions we had on one hand (the newspaper, a magazine or two, and that trusty gym membership). These days, we’ve lost count (Netflix, Amazon Prime, Spotify, Stitch Fix, Costco, Blue Apron, Hulu, BarkBox, plus the usual magazines, gym memberships, and more). Let’s dive right in.

Customer Experience 194

Customer Experience Customer Care B2C Lifetime Customer 194