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CX LIVE 2018 Workshops + Certifications

Lithium

Through interactive lectures and hands-on exercises, students will get the opportunity to evaluate the importance and impact of different configuration and administration settings. Measurement through Metrics and Lithium Social Intelligence (LSI). Social Media Management Strategy Certification. Duration: 8 Hours.

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CX LIVE 2018 Workshops + Certifications

Lithium

Through interactive lectures and hands-on exercises, students will get the opportunity to evaluate the importance and impact of different configuration and administration settings. Measurement through Metrics and Lithium Social Intelligence (LSI). Social Media Management Strategy Certification. Duration: 8 Hours.

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CX LIVE 2018 Workshops + Certifications

Lithium

Through interactive lectures and hands-on exercises, students will get the opportunity to evaluate the importance and impact of different configuration and administration settings. Measurement through Metrics and Lithium Social Intelligence (LSI). Social Media Management Strategy Certification. Duration: 8 Hours.

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The Unicorn of Content Marketing: The Mailbox NOT the Inbox

Hallmark Business Connections

This thoughtful direct mail content also goes digital, as delighted pet owners are moved to share their experiences across social media channels. Your goals and measurements will differ from your digital metrics and strategies. What has made the brand so successful (PetSmart acquired it for $3.35 Direct mail produces results.

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The Differences Between B2B and B2C Customer Journey Mapping

GetFeedback

The study also notes increasing usage of online resources (social media, review sites, and vendor web sites) which has pushed sales engagement later in the cycle. . Measurements and metrics are put into place. . In fact, B2B buyer research by Demand Gen finds that buying cycles last 1-3 months and 80% involve up to six people.

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What is Audience Analysis?

NetBase

Brands need to view social media analytics like an onion. Well, you can’t take meaningful action if you don’t understand social conversations. And you can’t understand social conversations without understanding the people behind them. Emma Stone in Louis Vuitton at Met Gala 2018 ????????? ????????? ?????????

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7 patient experience trends for 2019

Qualtrics

In 2018, health care providers invested in a number of digital services such as online bill pay, social media presence, and a 24/7 nurse hotlines. Technology (telemedicine, online chronic illness trackers, lifestyle – weight, exercise, medication management apps, online scheduling, etc.)

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