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Améliorer votre service à la clientèle grâce à des démonstrations interactives

Inbenta

RESOURCES Webinars Horizn Product Digital Demos Enhancing Your Customer Service with Interactive How-To Demos When customers can’t navigate your products or services, it can be frustrating. Inbenta’s Horizn Digital Demos give customers step-by-step interactive guides they can follow any time they have an issue. Gulf Coast.

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Power Countless Customer Experiences with inContact

NICE inContact

Our customer, Hoveround Corporation , a leading provider of power chairs, electric scooters and other mobility solutions, chose inContact for its inbound contact center solution in 2009. Join us for a webinar with 1to1 Media today at 2pm ET/11am PT to find out how Hoveround achieved their customer experience goals.

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Customer Success Technology Buyer Guide

ClearAction

Especially in hard times like the 2009 global financial crisis and the 2020 global pandemic, demand for tech skyrocketed. Tech providers’ Customer Success teams strive to keep us engaged in a variety of meetings, messaging, webinars, etc. Buyers prefer to have minimal interactions with sales teams.

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How to Stay Close to Customers While Working From Home

CSM Magazine

With home-working becoming the norm, a recent webinar, hosted by Insurance Post, asked representatives from Zurich Insurance, Tesco Underwriting, Canopius, and SAS whether they believed traditional contact centres would ever return. Reports from the front lines. However, finely-tuned conversational systems can.”.

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Creating Patient-Centric Digital Experiences Founded in Empathy

Hero Digital

On January 15, 2009, soon after takeoff, Flight 1549 struck a flock of geese and lost all engine power. Digital interactions designed without empathy can be a blight on the entire healthcare experience. — For more, watch our recorded HCIC Backstage Pass Webinar on designing for empathy in healthcare.

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What impact is your Customer Success team having?

Amity

Since 2009, the popularity of customer success has increased 800%. • Register For Our Upcoming Webinar. If your competitor is smart, they’ll have a great Customer Success team who will get them set up with the product the same day the bill goes through. New reader? Feel free to submit them on this page.

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Higher Education Chatbots – Everything You Need to Know

Comm100

Along with understanding student intents, an AI chatbot for education offers conditional logic so that every interaction can be based on the student’s profile. After all your parameters are set, preview the task bot in a simulated interaction and make your final edits.

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