Inbenta
FEBRUARY 1, 2024
RESOURCES Webinars Horizn Product Digital Demos Enhancing Your Customer Service with Interactive How-To Demos When customers can’t navigate your products or services, it can be frustrating. Inbenta’s Horizn Digital Demos give customers step-by-step interactive guides they can follow any time they have an issue. Gulf Coast.
NICE inContact
JULY 13, 2016
Our customer, Hoveround Corporation , a leading provider of power chairs, electric scooters and other mobility solutions, chose inContact for its inbound contact center solution in 2009. Join us for a webinar with 1to1 Media today at 2pm ET/11am PT to find out how Hoveround achieved their customer experience goals.
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ClearAction
JULY 20, 2023
Especially in hard times like the 2009 global financial crisis and the 2020 global pandemic, demand for tech skyrocketed. Tech providers’ Customer Success teams strive to keep us engaged in a variety of meetings, messaging, webinars, etc. Buyers prefer to have minimal interactions with sales teams.
Comm100
MARCH 27, 2023
Along with understanding student intents, an AI chatbot for education offers conditional logic so that every interaction can be based on the student’s profile. After all your parameters are set, preview the task bot in a simulated interaction and make your final edits.
CSM Magazine
NOVEMBER 27, 2020
With home-working becoming the norm, a recent webinar, hosted by Insurance Post, asked representatives from Zurich Insurance, Tesco Underwriting, Canopius, and SAS whether they believed traditional contact centres would ever return. Reports from the front lines. However, finely-tuned conversational systems can.”.
Hero Digital
OCTOBER 9, 2019
On January 15, 2009, soon after takeoff, Flight 1549 struck a flock of geese and lost all engine power. Digital interactions designed without empathy can be a blight on the entire healthcare experience. — For more, watch our recorded HCIC Backstage Pass Webinar on designing for empathy in healthcare.
Amity
JANUARY 13, 2016
Since 2009, the popularity of customer success has increased 800%. • Register For Our Upcoming Webinar. If your competitor is smart, they’ll have a great Customer Success team who will get them set up with the product the same day the bill goes through. New reader? Feel free to submit them on this page.
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