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And the Customers Tweeted Happily Ever After

Storyminers

Apple understands this, and its 30-second media ads ( [link] ) reflect Apple’s view of itself as a David up against Microsoft’s Goliath. At number 71 on the 2009 Fortune 500 list compared to Microsoft’s number 35, Apple is hardly a David, but its ads are entertaining because almost everyone wants to throw a virtual punch at Microsoft.

Retail 264
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Accessibility is Key to Customer Satisfaction in 2014

Comm100

Advances in technology over the years have added at least five additional channels to the list – email, web chat, SMS, phone apps and social media. Customer satisfaction with social media interactions is currently low as companies have yet to fully develop and integrate business practices for this channel.

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The 9 Best Email Support Ticketing Systems 2020 – Reviews & Comparison

Comm100

Founded in 2009 in Vancouver, Canada, Comm100 was launched as a live chat and email ticketing solution aimed at helping businesses stay ahead of the digital curve. The Comm100 system now includes a full digital omnichannel solution combining live chat, email, social media, SMS, chatbots, and knowledge base, all in one.

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Take lessons from the leaders in customer service

Service Untitled

The organization started in 1998, and by 2009 Amazon paid one-billion dollars for an online shoe store which amazingly continues to entertain and delight while increasing its visibility, excelling in connecting with customers, and selling more online merchandise than most other stores.

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Statistics: Is This Big Data’s Biggest Hurdle?

Bob Hayes

It’s not surprising that Hal Varian, chief economist at Google, in 2009, said that “ the sexy job in the next 10 years will be statisticians.” In comparison, 55% of students from Shanghai reached that level of proficiency. IDC says that we created 2.8 zettabytes in 2012. In Singapore, 40% did.

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4 Qualities I Look For In High Performing Employees

Michel Falcon Experience

I’ve been responsible for hiring people since 2009 is when I was given my first opportunity to hire people. Pardon the physical expression or comparison, but I wanted to paint a picture for you on what I mean by that. If you are looking for a keynote speaker for your event, please reach out. Let me tell you, I was awful at it.

Culture 60