NPS Benchmarks for 2018: How Do You Compare?
AskNicely
AUGUST 29, 2018
The Net Promoter Score framework arrived in 2003, and since then organizations have been trying to answer that question. Connecting NPS-Based Customer Centricity to Business Growth. NPS Benchmarking Questions We Wanted to Answer: Has NPS reached the tipping point in adoption? This inspires the entire company to take action.
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