GlowTouch

OCTOBER 16, 2020

Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail How to Select the Right Customer Support Channels for Your Company. Customers can also become frustrated if they are on hold for an extended period or when technical issues arise due to a poor network connection. Chat Support.

Company 52

Company Social Media How To Chatbots 52

GlowTouch

DECEMBER 10, 2020

Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail Customer Service Trends for 2021. Did you know… that one of the fastest-growing career fields is Customer Success Manager? Service today is a crucial point of differentiation. Why does this matter? About GlowTouch.

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Trends Customer Service Self Service Contact Center 52

GlowTouch

JUNE 12, 2020

But how can you increase your customer support team’s productivity without jeopardizing the quality of support? Let’s discuss 5 ways to increase the productivity of your customer support team. Responding to a call while commenting on social media posts are common tasks in customer support.

Social Media 52

Social Media Omni-Channel Return on Investment Training 52

GlowTouch

APRIL 2, 2021

Jochem has made this information easily accessible through the company’s website and social media channels. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. Connected Cars: How Their Evolution Impacts Consumers & Businesses.

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e-support Contact Center Return on Investment Consumers 52

GlowTouch

JULY 6, 2020

Your target audience must be able to connect with your brand. The bottom line is that a higher level of engagement and connectivity leads to higher sales for your company. In this digital age of social media and company reviews, word can spread quickly about a business. Increase Sales. About GlowTouch.

Omni-Channel 52

Omni-Channel Return on Investment Culture Sales 52

CX Workout - Ideas Blog

OCTOBER 3, 2018

My name is Alexander Doak and I’m the Director of Customer Success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the Service Profit Chain Institute. StoryMiners was founded in 2002. It makes customers real. Full transcript below: Hello everyone!

Data 40

Data Customer Journeys Consulting Course 40

CX Workout - Ideas Blog

OCTOBER 3, 2018

My name is Alexander Doak and I’m the Director of Customer Success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the Service Profit Chain Institute. StoryMiners was founded in 2002. It makes customers real. Full transcript below: Hello everyone!

Data 40

Data Customer Journeys Consulting Course 40