Chatbots for the tourism industry, a multi-faceted benefit
Inbenta
JANUARY 30, 2020
The tourism industry, an ever-changing sector. The face of tourism has evolved a lot in the past decades. “64% of travelers and 80% of business users expect travel companies to respond to them in real time.” “Once a customer has a personalised experience, they are 44% more likely to become a repeat buyer.”
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