CSM Magazine

JUNE 17, 2020

The platform is proven to advance both the customer and the agent experience, dramatically increasing online sales, and significantly improving customer satisfaction, while reducing costs. Vee24 is an intelligent, conversational, multi-experience platform for customer-centric teams. About Vee24.

Omni-Channel 52

Omni-Channel Engagement Automotive Multi-Channel 52

C Space

APRIL 17, 2020

AirBnB are having to innovate to maintain their business during social distancing, while staying true to their positioning, which is about authentic local experiences and the idea of belonging. They have just launched a new service: online experiences. The funds raised will go towards supporting healthcare professionals.

Brands 52

Brands Hospitality Hotels Healthcare 52

Hero Digital

NOVEMBER 5, 2018

The organization is committed to changing the healthcare industry to deliver more innovative and compassionate treatment for patients, and we were honored to build a better donation experience to fuel that goal. You can also learn more by finding us at the Acquia Engage conference in Austin, Texas or dropping us a line.

Engagement 40

Engagement Hospitality Case Study Healthcare 40

Magellan Solutions

JANUARY 24, 2024

Healthcare: Ensuring Urgent Access to Medical Assistance In the medical field, every second counts. The program offers a smooth online experience for information requests and queries, encouraging participation outside conventional contact channels. It remains at the forefront of innovative customer service.

Customer Service 52

Customer Service Self Service Customer Satisfaction Connections 52

SurveySparrow

SEPTEMBER 27, 2023

Healthcare Advancements: Big data personalizes healthcare, improving treatments, diagnoses, and patient care. It’s like having a tech guru on standby, ensuring a smooth online experience. Big data helps create these bespoke experiences.

Data 52

Data Customer Experience Loyalty Programs Social Media 52

SurveySparrow

SEPTEMBER 20, 2021

This feature makes both of them great options for online companies and brick-and-mortar stores. In addition, as an experience management software, Zonka offers decent solutions for specific industries – including healthcare, education, finance, and retail. Online and offline surveys. Online experience activation.

Omni-Channel 52

Omni-Channel Software Tools Management 52

C Space

JUNE 15, 2020

The organization says it will be the first nonprofit foundation in history to borrow through the sale of labeled social bonds – securities earmarked for funding of projects with a tangible societal benefit such as clean drinking water, healthcare or affordable housing – in the taxable American corporate bond market.

Brands 52

Brands Travel Social Media Report 52