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Survey Gamification: Everything You Need To Know

SurveySparrow

Today, with the latest gamification technologies at hand, your surveys can keep your users engaged till the end. Because we’re about to take you on an exciting tour of all things survey gamification. Understanding The Art Of Survey Gamification. Here, we’ll tell you all about what gamification means.

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Adapting to a Global Workforce: Managing Remote Teams Effectively

Playvox

Employ Gamification Gamification is often employed for managing remote contact center agents because it provides workers with tangible rewards as an incentive. By applying scores and prizes to your employees’ everyday tasks, you can make work feel more enjoyable and increase employee engagement.

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The Metaverse and Online Communities: Khoros 101

Lithium

As there is less structure engrained in these spaces, engagement also becomes more fluid. Rewards and recognition will play a big role The Metaverse takes a lot of cues from the gaming world, so it only makes sense that we would see gamification brought into and reimagined in these virtual realities.

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The Power of Recognition: How to Motivate Agents Authentically

Playvox

You could have contacted the company in a multitude of ways — chat, text, social media, or even an “old-fashioned” telephone call. Agent motivation in a call center is crucial for driving employee engagement, enhancing customer satisfaction, and increasing overall performance. That’s equal to 9% of global GDP.

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How to Enhance the Agent Experience for Your Hybrid Contact Center Team

Playvox

Working differently means that leaders must also think expansively about the agent experience and how to keep teams engaged. Agent engagement refers to an employee’s mental and emotional connection to your company. Try these tips to keep your contact center team engaged – whether working remotely or in the office.

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How to Drive Engagement with Gamification in Your Contact Center

Playvox

Employee engagement is one of the most challenging aspects to master in the contact center. One proven way to motivate your team is to drive engagement with gamification. According to a recent Gallup report , 85% of employees are not engaged or are actively disengaged at work. The Psychology Behind Gamification.

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Boost your sales: Unlocking refer-a-friend program secrets

BirdEye

For example, a fashion brand might offer a 15% discount to the referrer and 25% off for the referred customer’s first purchase. This will help boost engagement with your campaigns. Gamification Use gamification elements, like a leaderboard or badges, to encourage customers to refer more friends.

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