Sun.Jan 31, 2021

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Top UX metrics you should be using

GetFeedback

Simplifying CX Youtube series episode on the three most important UX metrics and how to measure them.

Metrics 195
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Reap the Benefits of Working Smarter, Not Harder

Cyara

The idea of working “smarter” rather than harder is not a new one—in fact, it has become so entrenched in our consumer-focused culture that virtually every new gadget on the market comes complete with its own promise of saving the buyer time and effort. Opportunities to optimize our most valuable commodities pop up everywhere, even in everyday life.

Culture 104
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A New Service Vision for Banking, Keynote from Anastasia Vladychynska

CX Centric

If you are joining us for the first time welcome. CX Centric Conversations are conversations centered around business growth through Customer Experience. We are a truly global community with participants representing every continent. Feel free to get in touch to find out about our future events. Please scroll to the bottom to see the full video of this keynote.

Banking 52
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Checklist to Find Legal, Legal Process Outsourcing Agency

Magellan Solutions

A Handful Guide to Find a Legal LPO Agency. It is a feat to hire a legal process outsourcing or LPO agency, especially offshore. As this means reconciling the client’s and an LPO agency’ respective governing laws. When undertaking such business. At the same time, an outsourcing agency must provide what the client seeks. . Clients who outsource legal services offshore are from the west.

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3 Ways Brick-and-Mortar Retailers Can Improve Customer Experience

Today’s digitally savvy customers have high expectations of retailers for convenience, responsiveness, and ease of doing business both in-store and online. Our recent survey of over 2,000 US consumers found that retailers that can drive a seamless, omnichannel customer experience (CX) – across physical and digital channels – have huge benefits for brand relevance, profitability, and customer loyalty.

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3 Smart Realtime Customer Marketing Campaigns

Optimove

The post 3 Smart Realtime Customer Marketing Campaigns appeared first on Optimove.

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Amplify Your Realtime Customer Marketing

Optimove

The post Amplify Your Realtime Customer Marketing appeared first on Optimove.

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In our quest for convenience, are we making Devil’s bargains?

XMplify

By Lubna Dajani and Peter Dorrington

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