GetFeedback

JANUARY 31, 2021

Simplifying CX Youtube series episode on the three most important UX metrics and how to measure them.

Metrics 195

Metrics Measurement How To Video 195

Cyara

JANUARY 31, 2021

The idea of working “smarter” rather than harder is not a new one—in fact, it has become so entrenched in our consumer-focused culture that virtually every new gadget on the market comes complete with its own promise of saving the buyer time and effort. Opportunities to optimize our most valuable commodities pop up everywhere, even in everyday life.

Culture 104

Culture Consumers Examples Marketing 104

CX Centric

JANUARY 31, 2021

If you are joining us for the first time welcome. CX Centric Conversations are conversations centered around business growth through Customer Experience. We are a truly global community with participants representing every continent. Feel free to get in touch to find out about our future events. Please scroll to the bottom to see the full video of this keynote.

Banking 52

Banking Exercises Leadership Video 52

Magellan Solutions

JANUARY 31, 2021

A Handful Guide to Find a Legal LPO Agency. It is a feat to hire a legal process outsourcing or LPO agency, especially offshore. As this means reconciling the client’s and an LPO agency’ respective governing laws. When undertaking such business. At the same time, an outsourcing agency must provide what the client seeks. . Clients who outsource legal services offshore are from the west.

Government 52

Government Conference Case Study Competitive Advantage 52

Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions

Are you still manually reviewing calls? 🤔 If so, this webinar is for you! What was once a common practice in the call center is now a barrier to success. Manual call monitoring is no longer an option if you want to proactively coach your agents to ultimately improve the customer experience using data-driven insights. Join this webinar with Angie Kronlage and April Wiita of Working Solutions to discuss how you can modernize outdated, manual call review processes through the power of autom

Call Center

Optimove

JANUARY 31, 2021

The post 3 Smart Realtime Customer Marketing Campaigns appeared first on Optimove.

Marketing 52

Marketing Customers 52

Optimove

JANUARY 31, 2021

The post Amplify Your Realtime Customer Marketing appeared first on Optimove.

Marketing 52

Marketing Customers 52

XMplify

JANUARY 31, 2021

By Lubna Dajani and Peter Dorrington

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