Comm100

JANUARY 25, 2018

Hotels and tourism simply wouldn’t exist without the positive perceptions of the people who use them. Because of this, it’s vital that establishments can create effective customer satisfaction surveys to identify which areas of their service can be continuously improved, helping to attract more customers now and in the future.

Tourism 104

Tourism Hotels Customer Satisfaction Survey 104

Helen Dewdney

JULY 7, 2021

How satisfied with customer service are you? The Institute of Customer Service (ICS) published its bi-annual UK Customer Satisfaction Index (UKCSI) report today, 7 July 2021. The July 2021 UK Customer Satisfaction Index (UKCSI) is 77.4 (out The Institute surveyed 10,000 people. There is no excuse for it now.

Tourism 76

Tourism Transportation Telecommunications Customer Satisfaction 76

CSM Magazine

FEBRUARY 9, 2023

Eventually, this can lead to increased customer satisfaction and potentially higher ratings or recommendations that can help improve visibility and boost bookings. Establishing relationships with influencers or travel bloggers who promote tourism in your area can bring in more bookings.

Customer Focused 52

Customer Focused Tourism Travel Guidelines 52

Qualtrics

FEBRUARY 16, 2021

This provides more opportunity for tourism and hospitality nationally in rural parts, though it can lead to more stress and higher expectations on the business. If you can support your guests by personalized offers or a discounted quote based on their customer loyalty status, this rewards-based system can tip the scales and lead to a booking.

Guest Experience 49

Guest Experience Trends Tips Hotels 49

BirdEye

NOVEMBER 8, 2023

41 best eCommerce review sites most used in the USA 7 benefits of getting customer reviews on these eCommerce review sites 3 ways to showcase customer reviews on your website Do eCommerce review sites influence SEO? Here are 5 tips to get more customer reviews How does Birdeye help you get more reviews from satisfied customers?

Ecommerce 58

Ecommerce Travel Hotels Social Media 58

BirdEye

OCTOBER 21, 2022

Tripadvisor is still the highest-ranking review platform for the travel and tourism industry. According to one study, 30% of customers rely on Tripadvisor reviews to make decisions about traveling. The platform is high on every customer’s list for recommendations. . How to claim an existing business on Tripadvisor.

Management 98

Management How To Tourism Hotels 98

SurveySparrow

DECEMBER 14, 2018

Travel and Tourism. With the help of a data collection process, you can achieve reduced overhead costs, increase customer satisfaction, increase the productivity of your employees, lessen the man-hours spent on collecting feedback, remember that all of these directly affect the bottom line of the company.

Data 40

Data Hospitality Survey Net Promoter Score 40