BirdEye

MAY 6, 2021

We work hard to ensure that our platform enables businesses to deliver fantastic experiences at every touchpoint and allows their customers to share their experiences on review sites and social media. Best Customer Service – #16. Best Global Software – #59. Best Software Products – #82.

Marketing 98

Marketing Social Media Chatbots Software 98

BirdEye

MAY 8, 2023

Content calendars, project timelines, and social media activity are just a few items marketers need to know how to organize. Marketers must be ready to handle problems in design, content creation, vendor management, public sentiment, social media, and more to run successful campaigns.

Marketing 98

Marketing Social Media Multi-Channel Leadership 98

BirdEye

AUGUST 3, 2022

Types of direct marketing Social Media Marketing Email Marketing Text message Marketing Messenger Marketing Direct marketing in action What are the benefits of direct marketing? Unlike indirect marketing, there’s no middleman involved (like a newspaper, magazine, or TV show). Table of contents What is direct marketing?

Connections 98

Connections Strategy Marketing Social Media 98

BirdEye

SEPTEMBER 14, 2022

Build relationships with customers and prospects through email marketing 7. Promote your business on social media 8. This can include advertising, public relations, and online marketing strategies like SEO and social media marketing. Promote your business on social media. Frequently asked questions.

Strategy 98

Strategy Marketing Social Media Advertising 98

Storyminers

JULY 6, 2020

We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

SurveySparrow

MARCH 21, 2023

You can only “sweeten the deal” for your customers by offering a superior B2B experience. Communication channels are more personalized: B2C customer service involves digital communication channels such as social media, mobile apps, chatbots, etc. What’s their biggest pull according to their customers?

B2B 52

B2B Customer Journeys Customer Experience B2C 52