ClearAction

JANUARY 28, 2015

Exploring the Elusive ROI of Customer Experience Management. Investments that entice CXM ROI include CRM, loyalty programs, references, engagement programs, content/digital marketing, alliances, advertising, campaigns, deals, and closing the loop on negative voice-of-the-customer one-by-one.

ROI 48

ROI Customer Experience Management Customer Experience Management 48

BirdEye

NOVEMBER 20, 2023

This strategy transforms satisfied customers into brand champions who actively refer new business. When customers have a recommendation from a friend, they are 4x more likely to make a purchase. Thanks to smart referral marketing software tools, it’s now easy to implement referral programs that drive results.

Software 63

Software Marketing Multi-Channel e-support 63

BirdEye

NOVEMBER 7, 2023

Challenges of using text abbreviations and how to avoid them FAQs on using text abbreviations Reach out to your customers with Birdeye Messaging What are text abbreviations? Example: Email to the team: “The ROI on our latest campaign exceeded expectations. Detailed analysis by EOD.”

How To 115

How To Social Media Communication ROI 115

BirdEye

APRIL 25, 2023

Referral marketing Develop a referral program offering incentives, like discounts or rewards, to customers who refer new customers. Promote your program through email, social media, direct mail, and in-store signage. And be sure to collect and analyze the metrics to measure ROI.

Social Media 98

Social Media How To Advertising Sports 98

BirdEye

APRIL 20, 2023

Then work to encourage customers to leave reviews. Better ROI Localized lead generation can produce a better return on investment (ROI) by streamlining your marketing efforts to target customers who are more likely to convert. This is a great way to build a community of loyal customers and increase your customer base.

Social Media 98

Social Media Multi-Channel Metrics Effort Score 98

BirdEye

OCTOBER 27, 2023

Encourage satisfied customers to refer others. Take customer feedback. Regularly evaluate and adapt your customer acquisition strategies. What is customer acquisition cycle? Offer referrals Referrals are a quick way to increase your customer base. How do you calculate customer acquisition cost?

Strategy 58

Strategy Social Media Multi-Channel Advertising 58

BirdEye

NOVEMBER 10, 2023

Run email marketing campaigns Another form of direct marketing strategy with a high ROI and guaranteed conversion rates is email marketing. The biggest advantage of this roofing marketing strategy is that customers have opted in to hear your messages and are more likely to book your service.

Marketing 58

Marketing Strategy Social Media Advertising 58