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4 Essential Tips for Customer Service in the Medical Industry

CSM Magazine

Finding the right people for the job will give your establishment five stars in customer satisfaction. System Integration. System integration mainly means you must utilize the advances of technology. A more efficient and accessible system is providing your patients’ customer care. Clear Communication.

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Artificial Intelligence and the Customer Journey

Horizon CX

A recent article from TechTarget states; “Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems. Specific applications of AI include expert systems, natural language processing, speech recognition, and machine vision.” I tried that to no avail.

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Lithium CX Files: Consorsbank

Lithium

Now four years since its official launch, the ConsorsBank Community has really come into its own, becoming a core piece of the business’s broader customer engagement and social customer care efforts. We had a big vision for what our community and social customer care offerings could be.

Banking 40
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Lithium CX Files: Consorsbank

Lithium

Now four years since its official launch, the ConsorsBank Community has really come into its own, becoming a core piece of the business’s broader customer engagement and social customer care efforts. We had a big vision for what our community and social customer care offerings could be.

Banking 40
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Lithium CX Files: Consorsbank

Lithium

Now four years since its official launch, the ConsorsBank Community has really come into its own, becoming a core piece of the business’s broader customer engagement and social customer care efforts. We had a big vision for what our community and social customer care offerings could be.

Banking 40
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How We’re Learning to Win Against Big Online Competitors

customer sure

CustomerSure really offer a Gold standard in customer care.”. “I I have never had customer service as speedy, efficient and proactive as the service at CustomerSure. Customer support has been excellent – often proactively solving issues before I have been able to report them. I cannot sing their praises enough.

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Enhance Your De-escalation Skills On Your Lunch Break – 30-minute training with knowledge checks and simulations

Myra Golden

Anna Hoang, Customer Support Specialist I, Vertafore. “ I have had the pleasure and the privilege of attending several seminars given by Myra Golden. Start looking for her name on the seminars you are offered and sign up. Ligea Adsit, Former Supervisor, Customer Care, Thrifty Rent-A-Car System, Inc.