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5 Top Customer Service Articles of the Week 7-5-2021

ShepHyken

Infographic] The different types of emails to send to your guests by Tony Loeb. How to design and run a customer loyalty program for small businesses by Raúl Galera. MultiBriefs) customer loyalty programs are all about retaining buyers through special discounts that offer rewards for repeat purchases.

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5 Top Customer Service Articles of the Week 9-19-2022

ShepHyken

6 Types of Customer Loyalty Programs to Help Grow Your Small Business by Social Media Today. Social Media Today) Rewards points, VIP privilege, Tiered programs, Omnichannel programs, Cashback – What is the best loyalty program to help grow your business? Here is an infographic.

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Supermarkets: How to Build a Winning Loyalty Program

Currency Alliance

One of the earliest loyalty programs came out of the grocery sector. Broadly speaking, most of the chains’ loyalty efforts have been in proprietary, albeit digitalized versions of the original S&H program: collecting in order to redeem for rewards, some digital couponing, and pushing out offers via a mobile app.

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What Is Relationship Marketing and How You Can Improve It

LiveChat

To change that you need to implement a more customer–centric culture at your company. Forrester’s Customer Experience Index 200 , companies with a customer centric culture have a higher valuation compared to their competitors. Creating a customer centric culture in your company requires being aware of the process.

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Travel Sector: How to Build a Winning Loyalty Program

Currency Alliance

In this new content series, we show what a world-beating loyalty program would look like in four different sectors, and discuss the brands currently showing the potential to build that ‘world-beating’ program. A world-beating program in travel. Velocity: a leader in modern loyalty.

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The 5 Stages of the eCommerce Customer Journey in 2023

SurveySparrow

Develop a customer-centric culture that puts them as the focal point of all business decisions. Make infographics that incorporate key ideas, points, statistics, etc. Use a loyalty program software like 99minds to formulate a reward program that makes them stay with you. Find ways to be more customer-centric.

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The complete guide to small business consulting

BirdEye

These professionals are experts in digital creativity, designing a wide range of branding and marketing assets, including websites, landing pages, infographics, logos, email campaigns, and more for a small business. Design Another common consulting service is a design consultancy. Hiring the right plan is crucial to success.