CRM Gamification Management Multi-Channel 
SurveySparrow
FEBRUARY 22, 2024
These features enable you to collect and manage customer feedback. Integration capabilities allow you to connect your retention software with your CRM, email marketing tool, e-commerce system, and more. The channels can be anything from email and social media surveys to website and in-app surveys.
GetFeedback
APRIL 17, 2019
If you cover multiple communication channels (Aka omnichannel customer service ) , people will reach out: being able to choose the way to contact support simply makes it more convenient. If you support only one or two channels (say, phone and email), you can use Live Chat to start working with customers through a chat on your website.
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BirdEye
NOVEMBER 20, 2023
Benefits of doing referral marketing A whopping 83% of individuals trust referrals or recommendations from friends and family more than any other marketing channel. They take care of the busy work – sending invites, tracking new recruits, managing rewards – so you and your customers can focus on what matters.
SurveySensum
SEPTEMBER 15, 2023
Compatibility with CRM systems, email platforms, and other essential tools is crucial. Feedback Channels: Consider how and where you want to collect feedback. 5) Feedier Interactive feedback collection Feedback automation Multi-language support None Contact their team 4.5 (5) 5) Let’s now dive into each tool.
CSM Magazine
DECEMBER 10, 2015
Intelecom Group AS has announced the latest enhancements and new features of its multi-channel cloud-based contact centre solution. Børge Astrup, managing director of Intelecom Contact Centre Division commented, “We are continually looking for new ways to help our clients create the best possible customer service environments.
SurveySensum
NOVEMBER 10, 2023
Integrations: Check if the tool seamlessly integrates with your other existing tools like CRM, ticketing software, etc. Best Features It enables users to create and deploy different survey types on different channels or devices. It employs gamification elements to enhance user experience. per month.
Currency Alliance
JUNE 21, 2018
The loyalty tech stack used to amount to a loyalty management platform and not much else. Gamification, for instance. The judges credited ‘Virgin Red’, created in partnership marketing specialists Mando Connect[ii], for being a program which ‘doesn’t just pay lip service to gamification; the whole program revolves around it.’.
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