Optimove

NOVEMBER 15, 2022

Over 50% of the global Gen Z demographic uses social media daily, spending almost 3 hours scrolling through their social media feeds to connect with others, pass the time, and discover entertaining content. Tip #6: Make it entertaining. Tip #5: Make it social. Now back to that short attention span we mentioned earlier.

Tips 105

Tips Gamification Engagement Marketing 105

Lithium

FEBRUARY 28, 2023

Brands, opportunities and partnerships are ripe across this ever-growing ecosystem — many organizations are currently building out similar and novel virtual experiences for work, commerce, entertainment and more, across a spectrum of centralized and decentralized systems.

Social Media 93

Social Media Gamification Fashion Entertainment 93

SurveySensum

SEPTEMBER 21, 2023

Build Bonds Through Personal Connections When deciding to make a purchase, 81% of customers say that trust is an important factor in their decision. Encourage feedback and ensure customers can connect effortlessly. It makes them feel like valued members of an exclusive club, fostering a deeper connection with your brand.

Customer Retention 52

Customer Retention Strategy Gamification Loyalty Programs 52

CSM Magazine

AUGUST 4, 2023

From personalized experiences and interactive content to loyalty programs and social media campaigns, these customer engagement ideas are designed to captivate and delight your customers, fostering strong connections that lead to increased brand loyalty and ultimately, business success.

Customer Engagement 52

Customer Engagement Engagement Social Media Loyalty Programs 52

CSM Magazine

SEPTEMBER 8, 2023

Gamification is like the sprinkle of excitement atop the cake of shopping. Besides the evident entertainment value, interactive content plays another vital role—it’s a treasure trove of insights. Thus, by understanding individual needs and preferences, companies can build lasting relationships with their customers.

Loyalty 52

Loyalty Engagement Customer Engagement Omni-Channel 52

BirdEye

DECEMBER 8, 2022

About: Social networking sites are designed to connect people in a shared online space. Create entertaining content that will resonate with your followers. Without having to scroll down a page or read thousands of words, viewers can find what they’re looking for in a quick, helpful, or entertaining video in just a few minutes.

Social Media 98

Social Media Brands Video Entertainment 98

Playvox

SEPTEMBER 2, 2022

You might be concerned about missing opportunities to connect with your team and build relationships, both as a group and individually. But also try other tactics like gamification — for training or just for fun. Related Article: How to Enhance the Agent Experience for Your Hybrid Contact Center Team. You can use a tool like Kahoot!

Contact Center 70

Contact Center Management Policies Gamification 70