5 Top Customer Service Articles For the Week of April 12, 2021
ShepHyken
APRIL 12, 2021
When you read it, consider how little breakthroughs can enhance the customer experience. How to Use CX as a Competitive Advantage During Retail Disruption by Russell Haswell. So it stands to reason that the experience, for even our most loyal customers, may have changed. Interesting idea. You may call it common sense.
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