Experience Investigators by 360Connext

APRIL 6, 2016

The post Do Your Communication Tactics Undermine Your Intentions? Actually, now that they are pretty good about manners, I typically just give them a Mom glare and the polite words fall out of their mouths. But they have also learned that these words matter not because of the words themselves, but […].

Communication 110

Communication Consulting Customer Experience Social Media 110

Beyond Philosophy

AUGUST 30, 2016

Attitudes are superficial and tactical, essentially dealing with transactions and interactions rather than longer-term experiences and relationships. It is, as well, sometimes about behavioral intent, not behavior itself. Satisfaction has always been largely about attitudes about a product or service experience. of value delivery.

Customer Satisfaction 60

Customer Satisfaction Measurement B2C B2B 60

Beyond Philosophy

JUNE 20, 2015

performance metrics flatline and, for all intents and purposes, have little or no granular actionability. The study revealed that an overwhelming 75% of the company’s customers were communicating to others about the organization through offline and online channels. Passive performance has the potential to undermine bonding behavior.

B2C 60

B2C B2B Metrics Analysis 60

Russel Lolacher

MARCH 13, 2023

At the Parnell con household where both my partner and I are English students and communication culture, students were always overanalyzing I would say words and discovering etymologies that were that were unknown to us. I was trying to maximize individual utility, but I also had good intentions, but I was neglecting my staff.

Leadership 98

Leadership Government Employee Experience Innovation 98

Russel Lolacher

JANUARY 30, 2023

And, you know, I never think that that’s very healthy in an organization where there hasn’t been good communication, and everybody’s whispering and, you know, conjuring up the worst of, you know, what, what might happen going forward? Kevin Oakes We talk a lot about positive intent in our organization.

Culture 105

Culture Leadership Analysis Groups 105

Grade.us

AUGUST 20, 2019

All thanks to a few fly-by-night operators who consistently work to undermine and destroy customer trust. These keywords give you the inside track to your customer's desires and intent. Adding these desire and intent markers into your website means customers can find the education and information they need. The bad news?

Social Media 37

Social Media Customers Management Industry 37

Grade.us

JUNE 24, 2019

So, I studied communications as well. We'll pull down a few thousand keywords to try to understand what features are there, to better understand the intent around search, and what their audience is looking for. You can learn a lot about the intent behind a keyword based on the SERP features present. Cori: That's a good one.

Data 22

Data Management Hospitality Healthcare 22