A 4-Step Plan For New Chief Customer Officers, With Donna Peeples – CB29
Customer Bliss
NOVEMBER 29, 2016
Donna Peeples was the Chief Customer Officer at AIG — obviously a large company. Metrics measurement improvement. Accountability and governance in place. Episode Overview. Now she holds the same role at Pypestream , an enterprise mobile messaging platform. Implementation of improvement efforts. Communication.
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