SurveySparrow

JANUARY 9, 2024

This blog will look into the top AI market research tools, their features, and pricing! These tools utilize cutting-edge technologies such as advanced algorithms and machine learning to automate and elevate market research. Benefits of Using AI Tools for Market Research So, why are businesses hooked on AI tools for Market Research?

Tools 52

Tools Marketing Strategy Analysis 52

Comm100

DECEMBER 14, 2022

With 100% of customers clamoring for self-service options — be it for setting up demos or answering product questions — it’s no wonder that ‘improving customer experience’ has catapulted to the top three automation goals of marketers everywhere. What is customer experience automation? Benefits of customer experience automation.

Customer Experience 130

Customer Experience Self Service Chatbots How To 130

Uniphore

JUNE 7, 2021

One of the most hyped new trends in the contact center is agent assist software. Nearly half of the respondents (46%) reported most often using the software to automate tasks and reduce average handle time. Will Agent Assist Automate Tasks and Reduce AHT? Automate post-interaction activities and trigger follow-ups.

Call Center 147

Call Center Self Service Average Handle Time Contact Center 147

Storyminers

JULY 6, 2020

So much so, we built an AI tool to help automate the low touch, mundane tasks support teams are inundated with. Arie is also an effective leader of call center performance improvement projects, and is particularly adept at balancing the company, customer, and frontline perspectives.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

So much so, we built an AI tool to help automate the low touch, mundane tasks support teams are inundated with. Arie is also an effective leader of call center performance improvement projects, and is particularly adept at balancing the company, customer, and frontline perspectives.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

Thematic

MARCH 29, 2020

In this guide Part 1: Different type of product feedback and how you can benefit from them Part 2: How to improve your product feedback strategy Part 3: Analyzing product feedback Part 4: How to share product feedback with others Conclusion. I spent the last 5 years building Thematic , a customer feedback solution.

Feedback 111

Feedback How To Analysis e-support 111

Grade.us

JANUARY 12, 2021

Each rating star added on a Yelp review translated to anywhere from a 5% to 9% effect on revenues. " ( Source: [link] ). Northwestern University's Spiegel Research Center analyzed 57,000 reviews from anonymous consumers and 65,000 reviews from verified buyers of more than 13,500 unique products in diverse categories. Source: [link] ).

Advertising 35

Advertising How To Social Media Connections 35