C Space

JUNE 11, 2020

The Brand Move Roundup – June 11, 2020. Fifteen weeks ago, when the gravity of the situation became clear, we started daily reporting on how brands were dealing with the COVID-19 crisis. Our goal remains the same: to provide an up-to-the-minute source of information, inspiration and insight on brand moves as they happen.

Brands 52

Brands Retail Government Advertising 52

ProProfs Chat

JANUARY 30, 2020

It takes less than a minute for an angry customer to post their bitter experiences online. In this blog, we aim to collate various customer engagement statistics in one place that will give you an idea about various aspects of engagement with customers. Customer Engagement Statistics 2020 Explained. Customer expectations.

Customer Engagement 136

Customer Engagement Engagement Social Media Customers 136

C Space

JUNE 3, 2020

The Brand Move Roundup – June 3, 2020. Fourteen weeks ago, when the gravity of the situation became clear, we started daily reporting on how brands were dealing with the COVID-19 crisis. Our goal remains the same: to provide an up-to-the-minute source of information, inspiration and insight on brand moves as they happen.

Brands 52

Brands Social Media Retail Financial 52

C Space

AUGUST 7, 2020

The Brand Move Roundup – August 7, 2020. Four months ago, when the gravity of the situation became clear, we started daily reporting on how brands were dealing with the COVID-19 crisis. Our goal remains the same: to provide an up-to-the-minute source of information, inspiration and insight on brand moves as they happen.

Brands 40

Brands Advertising Video Report 40

SurveySensum

JULY 14, 2020

Customer Experience – The new focus of 2020! Customer Experience has become a top priority for businesses in 2020. It is now considered to be the key brand differentiator and a critical factor for your brand’s success and revenue growth. Meet the Top 150 Global Customer Experience Thought Leaders and Influencers of 2020.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Call Experts

MARCH 18, 2020

As most organizations, cities, and states continue to prepare for Coronavirus (COVID-19), Americans are being forced into remote work environments, working from home, oftentimes, alongside their family. Fun at Home Guide: Sign up for a FREE Family Fun At Home Guide with Macaroni Kid.

Contact Center 75

Contact Center Call Center Customer Journeys Conference 75

Lumoa

MARCH 20, 2018

At the same time it is also what most companies are missing. Actions include are short- and long-term follow-up. Actions include are short- and long-term follow-up. As short-term actions, you should be able to follow-up each individual responder, especially taking care of critical comments. So let’s start!

Net Promoter Score 286

Net Promoter Score Customer Journeys Omni-Channel Customer Experience 286