The desire to make a difference in creating a customer-oriented culture – an interview with Kathy van de Laar
ijgolding
MARCH 20, 2018
Today I am absolutely delighted to share my interview with passionate Customer Experience Professional, Kathy van de Laar – enjoy… Ian. How did you become involved with customer experience? My fascination with customer experience started at the agency and grew from there. I see this more in B2B.
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