Transforming the B2B Supply Chain – a Whitepaper by Coreen Head
ijgolding
APRIL 21, 2015
These Days, it’s All About Competitive Advantage. Customers are more demanding, products are often cloned or imitated and markets have become “commoditised.” 70% of consumers are willing to spend an average of 13% more with companies providing excellent customer service. PART 2: What’s Your Competitive Advantage?
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