SurveySensum

OCTOBER 11, 2023

AskNicely is a customer feedback platform that helps businesses gather and analyze customer feedback. AskNicely streamlines the feedback collection process through various channels, such as email, SMS, and in-app messages. Consider whether they offer the customization options needed for your specific surveys and feedback forms.

Analytics 52

Analytics Net Promoter Score Survey NPS 52

SurveySensum

MAY 12, 2022

Since the beginning, marketers, researchers, and businesses relied heavily on telephone surveys to interview people, collect and understand customer feedback. Yet, we witnessed the rapid downfall of CATI/ phone surveys since 2000 as more and more innovative and appealing methodologies were introduced.

Survey 52

Survey Case Study Customer Satisfaction Feedback 52

SurveySensum

SEPTEMBER 19, 2022

Celebrate your team with complimenting feedback. It captures their feedback on what they expect from you, what are their challenges, and what are their thoughts on your product or service. Celebrate your team with complimenting feedback. How does the voice of customer help businesses? Reduce customer churn. The end result?

Voice of Customer 52

Voice of Customer Social Media Feedback Analysis 52

Kustomer

JANUARY 7, 2022

In order to deal with the highest stakes we’ve seen in a lifetime, businesses have been innovating the ways in which they engage with and sell to consumers. Food, film, fashion, automotive, athletics, spirits, software, wellness and much more have all found a space to thrive within this model.

Customer Service 97

Customer Service Self Service e-support Automotive 97

Qualtrics

FEBRUARY 17, 2020

They’ll be taking to the mainstage in the afternoon to explore how the landscape is shifting in XM and show some of the innovations on the XM Platform that will change how you work in 2020. Frontline product feedback in action. Automotive —14:00-14:45 // Thurs, 12 March. Brand + Product Experience - 14:00 // Weds, March 11.

Government 34

Government Leadership Employee Experience Automotive 34

Qualtrics

FEBRUARY 17, 2020

They’ll be taking to the mainstage in the afternoon to explore how the landscape is shifting in XM and show some of the innovations on the XM Platform that will change how you work in 2020. Learn how to make the most of this by capturing and measuring customer feedback, so you can focus on what matters and take action.

Customer Experience 29

Customer Experience B2B Leadership Government 29

Qualtrics

SEPTEMBER 15, 2020

Automated intelligence will enable you to deploy innovative offerings at a more rapid pace, while committing to more ongoing or faster iterations. Understand the moments that matter from a digital perspective and then how that parlays into many of the other touchpoints that make up the larger, Omnichannel view.”. Access Now.

Brands 26

Brands Omni-Channel Healthcare Innovation 26