ViiBE Blog

AUGUST 17, 2021

What is the purpose of customer experience management? Customer experience. Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. What's the meaning of customer experience management (CEM)? Why track customer experience analytics? ViiBE Blog.

Customer Experience Management 52

Customer Experience Management CEM Customer Experience Management 52

BirdEye

MARCH 6, 2023

This is a testament to the increasing need for businesses to have a comprehensive digital customer experience platform, and Birdeye emerging as the industry leader to serve that need. Our strong reputation as a leader in digital customer experiences has also earned recognition as the top software provider by G2.

Healthcare 98

Healthcare Automotive Hospitality Social Media 98

BirdEye

APRIL 10, 2023

The automotive industry is no stranger to competition. With advancements in technology and changing customer preferences, car dealerships and other players in the industry must continuously adapt to stay relevant. One of the crucial aspects of achieving success in this industry is through effective automotive marketing strategies.

Automotive 10

Automotive Strategy Marketing Social Media 10

BirdEye

AUGUST 7, 2023

Auto repair marketing refers to the strategies and activities implemented by auto repair businesses to promote their services, attract customers, and build brand awareness. Various marketing techniques and channels are used to reach and engage potential clients who need automotive repair and maintenance services.

Strategy 52

Strategy Sales Marketing Social Media 52

BirdEye

AUGUST 28, 2020

Explicit expectations are specific targets that customers are looking for when they seek out your product or service. For example, a customer may come to an automotive dealership expecting a certain price range and minimum miles per gallon. The onset of the pandemic saw a 10% increase in online customer base across verticals.

Customer Expectations 98

Customer Expectations Omni-Channel Automotive Culture 98

BirdEye

OCTOBER 6, 2020

These can range from a photo of a new Service Advisor with a nice ‘welcome aboard’ message to that week’s special for new customers. As you build your customer base, this is one of the best and most direct methods for communicating with them one-on-one. When you do, always think of your subject line.

Marketing 60

Marketing Social Media Automotive Transportation 60

BirdEye

MAY 1, 2023

Similar to charm pricing, based on the idea that customers purchase products with prices ending in an odd number. Slashed prices give customers the impression that they are saving money on a product. This pricing strategy is common in the automotive industry but is also frequently used in other markets. Slashing MSRP.

Strategy 98

Strategy Telecommunications Analysis Consumers 98