Analytics Metrics Social Media White Paper 
Bob Hayes
SEPTEMBER 18, 2017
A new customer analytics survey of 80+ companies provides a look into the state of analytics in customer programs. Only 32% of respondents are satisfied with their company's use of analytics to create a competitive advantage. Download the free white paper, " State of Analytics in Customer Programs, " by clicking the image.
Bob Hayes
DECEMBER 17, 2017
The importance of analytics continues to grow in business and beyond. I did my part this year to spread interest in analytics to more people. All of my top blog posts of 2017 (most reads) are all related to analytics, with posts that address data science, artificial intelligence and machine learning. What Must You Ask?
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Bob Hayes
DECEMBER 17, 2017
The importance of analytics continues to grow in business and beyond. I did my part this year to spread interest in analytics to more people. All of my top blog posts of 2017 (most reads) are all related to analytics, with posts that address data science, artificial intelligence and machine learning. What Must You Ask?
Hallmark Business Connections
AUGUST 11, 2021
This thoughtful direct mail content also goes digital, as delighted pet owners are moved to share their experiences across social media channels. Your goals and measurements will differ from your digital metrics and strategies. There are no Facebook pixels to track or site analytics to measure conversions.
CSM Magazine
JUNE 7, 2023
Be sure to encourage satisfied customers to share their feedback and thoughts on review platforms or social media. To make this easier, don’t hesitate to leverage customer data and analytics, as this will help you get valuable insights into your audience so that you can understand who they are and what they value.
SurveySparrow
APRIL 11, 2021
Meet the needs of different leads: Some of the most efficient lead nurturing strategies will include the use of data and analytics. What is their social media interaction with your brand like? Choose metrics that you can track with certainty that will undoubtedly help to ascertain your campaign’s effectiveness. .
NobelBiz
FEBRUARY 13, 2024
RELATED RESOURCE White Paper | How to customize Your Caller ID Omnichannel Support Offering support across multiple channels (phone, email, chat, social media) ensures a seamless and consistent customer experience, allowing customers to interact with the call center through preferred channels.
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