Driving the Future: Integrated CX in Automotive Customer Journeys
InMoment XI
FEBRUARY 9, 2024
A recent survey from PwC found that 64% of automotive dealers believe online sales will comprise 20-40% of all sales by 2030. Automotive brands must ensure consumers have seamless, connected, and personalized experiences across all channels they use. State of the Connected Customer Sixth Edition. ( [link] ). Salesforce.
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