Driving the Future: Integrated CX in Automotive Customer Journeys
InMoment XI
FEBRUARY 9, 2024
A recent survey from PwC found that 64% of automotive dealers believe online sales will comprise 20-40% of all sales by 2030. AI Enables Brands to Bridge This Gap Automotive brands can deploy chatbots to interact with automotive buyers throughout the purchase journey. Collecting customer feedback certainly isn’t a new concept.
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