Elevating Guest Experiences in Hotels with Integrated CX
InMoment XI
FEBRUARY 7, 2024
According to a recent report, 81% of consumers plan to travel the same amount or more in 2024, compared to 2023. They’re engaging with hotels from any number of channels, including web browsers, mobile apps, messaging channels, social media, and review sites—among others. They expect instant engagement—any time of day.
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