Inbenta

NOVEMBER 3, 2022

Artificial intelligence (AI), Neuro-Symbolic AI , and Natural Language Processing (NLP) are just a few of the many innovations making their way into hospital systems, research labs, and doctor practices. Million by 2030 , growing at a CAGR of 19.16% from 2022 to 2030. Reduce waiting time. Request prescription refills.

Healthcare 96

Healthcare Chatbots Self Service Hospitality 96

Comm100

FEBRUARY 10, 2022

“…satisfied customers are nine times more likely to agree that an agency is delivering on its mission.” . With attention to innovative services, it’s still possible for government organizations to provide the best possible service while delivering on stated mission.

Government 130

Government Customer Experience Chatbots Social Media 130

CSM Magazine

JULY 13, 2022

Contact centers are struggling to deliver much-needed CX innovation while battling against rising contact volumes, agent attrition and customer churn, according to a new survey of 1000 contact center leaders in the US, UK and Australia from Censuswide. Hammer commissioned Censuswide to conduct research during May – June 2022.

Contact Center 59

Contact Center Survey Healthcare Insurance 59

Optimove

JULY 19, 2022

In 2022, travelers expect their hotel of choice to treat them as valuable customers and not just as a number in a vast sea of other numbers. Just a 5-minute wait at check-in can reduce guest satisfaction by 50% (Hospitality.net) but worry not, we have some ideas to help reduce wait times by up to 20%. They want it?

Hotels 52

Hotels Marketing Guest Experience Travel 52

Think Customers

MARCH 21, 2023

airline in 2022 by the Wall Street Journal , which scores airlines on seven operations and customer metrics. “We Despite all the innovative advances in travel, Bastian said in-flight wi-fi has been an abysmal experience for passengers. “We We define our business as an experience business. Transportation is what we do,” he added.

Report 52

Report Airlines Healthcare Transportation 52

AWS Machine Learning

APRIL 12, 2023

He is also one of the co-founders of Airis-Solutions.ai, which aims to lead the aviation industry’s digital transformation through innovative AI/ML solutions for airports and logistical centers. Fauzan is passionate about helping customers adopt innovative cloud technologies in the area of HPC and AI/ML to address business challenges.

System 78

System Measurement Training Analytics 78