Customer Bliss

SEPTEMBER 19, 2017

At the time of the initial discussions with stakeholders and results presentations (done when the company was about 150 employees), she went to the executive level and explained the dichotomy between “what we’re doing” and “what customers care about.”

Chief Customer Officer 97

Chief Customer Officer Customer Journeys Roadmap Telecommunications 97

Lithium

JUNE 11, 2019

Description: The Social Media Management Strategy Certification is designed for those wanting to advance their skills while developing a roadmap based on their specific business objectives for their implementation of social technology. Learn how to best engage with customers on the social web. See proven techniques to build advocates.

Social Media 40

Social Media Case Study ROI Course 40

Lithium

JUNE 11, 2019

Description: The Social Media Management Strategy Certification is designed for those wanting to advance their skills while developing a roadmap based on their specific business objectives for their implementation of social technology. Learn how to best engage with customers on the social web. See proven techniques to build advocates.

Social Media 40

Social Media Case Study ROI Course 40

Lithium

JUNE 11, 2019

Description: The Social Media Management Strategy Certification is designed for those wanting to advance their skills while developing a roadmap based on their specific business objectives for their implementation of social technology. Learn how to best engage with customers on the social web. See proven techniques to build advocates.

Social Media 40

Social Media Case Study ROI Course 40

Lithium

JUNE 11, 2019

We're launching our new global customer roadshow to keep our best customers in the know on all the big things happening —"Lithium CX Live". Our customers are at the heart of this roadshow; every CX Live event will provide you an opportunity to exchange best practice and advice with your peers.

Roadmap 40

Roadmap Course Leadership Customer Care 40

Lithium

JUNE 11, 2019

We're launching our new global customer roadshow to keep our best customers in the know on all the big things happening —"Lithium CX Live". Our customers are at the heart of this roadshow; every CX Live event will provide you an opportunity to exchange best practice and advice with your peers.

Roadmap 40

Roadmap Course Leadership Customer Care 40

Lithium

JUNE 11, 2019

We're launching our new global customer roadshow to keep our best customers in the know on all the big things happening —"Lithium CX Live". Our customers are at the heart of this roadshow; every CX Live event will provide you an opportunity to exchange best practice and advice with your peers.

Roadmap 40

Roadmap Course Leadership Customer Care 40