2016 2021 Contact Center Sales 
CSM Magazine
SEPTEMBER 12, 2023
Zenarate leads the learning transformation to develop top-performing contact center agents. Mitzner also served as VP of Marketing for SendGrid, where he helped grow sales from a $20M to $110M annual run rate. “I couldn’t be more excited about joining the Zenarate team,” said Mitzner.
TechSee
APRIL 10, 2018
Gartner reports that the worldwide customer management BPO market is expected to grow at a compound annual growth rate (CAGR) of over 5.2% (CAGR 2016 through 2021). By 2021, Gartner estimates the market will increase in size to approximately $46 billion. Technology sales is a higher margin business than human labor.
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Magellan Solutions
AUGUST 1, 2022
As tech-enabled firms flourished and businesses reduced expenses during the COVID-19 pandemic, the Philippines’ economically significant BPO industry exceeded revenue and hiring expectations last 2021. . BPO Industry in the Philippines Statistics 2021. In 2021, the sector had earnings of $29.49 percent from the 2020 figures.
Qualtrics
NOVEMBER 18, 2020
Since launching its online store in April, Volkswagen has sold 460 cars through the platform and over 550 customers have purchased a pre-paid service package, a total sales value of $36million. If you think people would not want to buy a car online, think again. Volkswagen also reclaimed top spot for brand loyalty in the automotive industry.
TechSee
NOVEMBER 20, 2017
A year ago we’ve written an article about leading bot solutions in the market place, as we went to update and looked through the top bot solution of 2016 it became clear we had to address the changes in the chatbot echo system, next wee we will follow up with the update on the bots solution to follow.
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