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Tying the Knot on Top-Notch Customer Service

Experience Investigators by 360Connext

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Online Casinos that Offer Excellent Customer Service

CSM Magazine

There are many perks to playing on an online casino, from the welcome bonuses and seemingly endless ongoing promotions to the massive game libraries and generous loyalty clubs. This search can be daunting, which is why this article zeroes in on the online casinos known for offering exceptional customer support experiences.

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Healthcare Call Center: The Future of Healthcare Consultation

Magellan Solutions

This includes phone calls, e-mail, SMS, or the internet. Marketing research support . Brand loyalty. Consumers that said customer service is a vital factor in their choice of loyalty to a brand. Consumer support. Consumers that said they have already chosen to support a company that delivers good customer service.

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CX Optimization is important : An Interview with 1to1 Media’s Judith Aquino

SurveySparrow

I think it was in 2013, while covering the marketing and advertising space, that I started hearing more and more about the need for companies to be more customer-centric in order to transform the user experience. How can companies most effectively use online survey software to help foster customer loyalty?

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10 Top Business Lessons Small Businesses Can Learn from Amazon

LiveChat

In 2013, they took their customer experience innovation a step further by introducing the Mayday Button, which provides live, on-device tech support, 24/7, 365 days a year, for free on their Kindle Fire devices. If you’re having an issue with your tablet, you’re just one click away from immediate support.

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8 Exceptional Customer Success Professionals Share Insights on the Future

Amity

While many SaaS companies are shifting towards pooled and self-serve support, some will focus on generating a deep understanding of their customer’s business drivers, their unique definitions of success, and how they are using services. – Paul Chilensky, Former Vice President of Customer Success, Onshift Inc.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Flavio is the VP of Operations and Customer Support at DigiCert, Inc.,