I didn’t choose CX – it chose me!! Heather Grisedale explains how she became a CCXP
ijgolding
FEBRUARY 4, 2016
We wanted Customer Loyalty – Raving Fans (we just didn’t call it that!). was when I moved into the world of manufacturing in 2006, working for James Walker – they were looking for a Customer Service Facilitator. The beautiful Grange-over-Sands. The biggest change to my career path (still not ‘chosen’ at this point!)
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