Customer Guru

FEBRUARY 13, 2018

We are certain that this is a first step to help organizations WOW their customers and create raving fans for themselves. Continuing with our initiative of sharing experiences of top-notch CX experts across India, we have another gem of an interview with Ms. We, as an organization, take customer satisfaction very seriously.

Customer Experience Management 93

Customer Experience Management Customer Experience Management Customer Centricity 93

BirdEye

MAY 4, 2022

As one of the most popular review sites in the industry, they boast a 34 million-per-month consumer exposure with about 7 million consumer reviews from 2002 to 2022. Once you’ve created a profile on DealerRater, you can choose a package to help you get more reviews and manage the reviews you get through a number of exclusive features.

Automotive 105

Automotive Industry Advertising Connections 105

BirdEye

OCTOBER 31, 2023

Choosing the best reputation management company for your business can boost your online reputation, amplify positive feedback, and effectively handle any negative remarks. Customers today heavily depend on online review sites, public forums, and social media channels when choosing businesses.

Company 110

Company Management Social Media How To 110

Customer Guru

MARCH 7, 2018

Shweta Jha currently manages three functions in Ferns N Petals – Training, Quality, and Customer Experience. She believes that these functions are interrelated because when an organization has the right kind of employees and partners, and they are trained well, they will ensure that the customers have a great experience.

Customer Expectations 61

Customer Expectations Training Customer Experience Management 61

BirdEye

JANUARY 11, 2023

Its simple interface makes it incredibly user-friendly and features like Facebook Business Manager help businesses optimize the platform for advertising and marketing. Social media marketing is the process of creating, managing, and amplifying content related to your business or product on social networks. Who regulates social media?

Social Media 98

Social Media Multi-Channel Advertising Measurement 98

GetFeedback

JANUARY 6, 2020

After Voice of the Customer (VoC) , nothing is more closely associated with Customer Experience Management (CXM) than a customer journey map (CJM). . customer feedback data), involving customers, and defining customer outcomes. . What is the difference between B2B and B2C?

Customer Journeys 195

Customer Journeys B2C B2B Social Media 195

SurveySparrow

MARCH 6, 2024

Create and manage surveys easily, even without technical expertise. Market research professionals Marketing and advertising teams Product managers Academic researchers Small businesses and entrepreneurs Individuals seeking feedback and insights G2 Rating: 4.4/5 It is an entire experience management platform!

Comparison 52

Comparison Analysis Survey Analytics 52