Fox Metrics

AUGUST 14, 2020

While there are numerous resources about analytics websites on the internet, it can be overwhelming deciding where to start. That’s why in addition to our blog, we have rounded up the top 14 analytics websites that provide excellent insights, opinions, and latest information that can help you better leverage analytics in your company.

Analytics 93

Analytics Data Social Media Analysis 93

Lithium

DECEMBER 6, 2022

Learn what to expect for non-critical platform maintenance during the holidays. Some blog areas are limited to Khoros customers only. Community ROI: Embracing Humanity’s Desire to Help why would any customer spend their valuable time and resources answering strangers' questions on an online forum?For Sign up today !

Social Media 52

Social Media Roadmap Trends Hospitality 52

Comm100

JANUARY 14, 2016

A recent Vision Critical study shows that 84% of CIOs of customer-centric companies are focusing on improving mobile customer experiences. According to Forrester Research , 42% of the global population will own a smartphone by the end of 2015. billion PC users.) In fact, customers will demand it. All Channels – All the Time.

Omni-Channel 0

Omni-Channel Trends Self Service Customer Service 0

Customer Guru

AUGUST 21, 2018

Continuing with our list (in alphabetical order) of customer experience (CX) influencers (experts, consultants, and authors), we are sharing a few names of leaders leaders that every CX enthusiast must follow and take inspiration from. John is an “Ex-Disney Guy” and Customer Experience Coach. John DiJulius Follow @JohnDiJulius.

Customer Experience 115

Customer Experience Customer Journeys Consulting Customer Experience Professionals 115

SmartKarrot

APRIL 13, 2020

In this blog we’ll talk about SaaS business and top 50 SaaS companies in 2020. Here’s an interesting blog on how should SaaS providers spend on Customer Success. See here how we architected a cutting edge Customer Success platform. 5000 Rank in 2019 in the security industry. And the result is visible!

Company 19

Company Software Analytics Sales 19

SurveySensum

JULY 14, 2020

The Super-Heroes of Customer Experience are here! Customer Experience – The new focus of 2020! Customer Experience has become a top priority for businesses in 2020. Here is a list of 150 Global Customer Experience Thought Leaders and Influencers who have taken Customer Experience to the whole new level.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Quadient

SEPTEMBER 7, 2022

If you follow the CCM market, then you probably know that the Aspire Leaderboard ranks as the most important annual vendor comparison research in the industry. In this blog, we'd like to share how you can leverage the dynamic Leaderboard filters to find a vendor that can support your transformation projects of today and the future.

Omni-Channel 52

Omni-Channel Customer Journeys Management Multi-Channel 52