West Monroe

NOVEMBER 14, 2022

Apple Podcasts. Google Podcasts. Execs from Health Alliance Plan of Michigan open up about their digital transformation. For this digital data conversation, we are in a very unique position because we can provide a complete view of that healthcare consumer experience. Group Copy. Created with Sketch. Created with Lunacy.

Healthcare 98

Healthcare Hospitality Consumers Case Study 98

West Monroe

NOVEMBER 14, 2022

Subscribe Spotify Apple Podcasts Google Podcasts iHeart Stitcher Pandora Group Copy Created with Sketch. Email LinkedIn Twitter icon Facebook printer copy Print this page Listen to "The Road to Member 360" on Spreaker. You've both been working closely with a new element of HAP called Member 360. We're soup to nuts.

Healthcare 52

Healthcare Hospitality Retail Consumers 52

West Monroe

DECEMBER 26, 2022

Apple Podcasts. Google Podcasts. I would love to hear your perspective on what it means to be digital. Digital to me is a new way of thinking. A few words come to mind when it comes to being digital–it’s innovative, practical, iterative, and scalable. Group Copy. Created with Sketch.

Technology 52

Technology Financial Strategy Consulting 52

West Monroe

JANUARY 2, 2023

Apple Podcasts. Google Podcasts. I want to kickstart our conversation today with something that we like to ask everyone on our podcast–what does digital mean to you? I think digital is the possibilities and innovation at the intersection of data, technology, and the human experience. Group Copy. Twitter icon.

Data 52

Data Analytics Innovation Insurance 52

TechSee

JANUARY 25, 2023

Most field service departments operate in a highly competitive and customer-centric marketplace. He leads a global organization of nearly 3,000 team members and over 25,000 contractors who support Dell EMC customers in more than 140 countries. Mark specializes in finding sustainable solutions for large, messy, customer-facing problems.

Management 41

Management Automotive Leadership Effort Score 41

SurveySensum

JULY 14, 2020

The Super-Heroes of Customer Experience are here! Customer Experience – The new focus of 2020! Customer Experience has become a top priority for businesses in 2020. Here is a list of 150 Global Customer Experience Thought Leaders and Influencers who have taken Customer Experience to the whole new level.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132