CSM Magazine

AUGUST 21, 2023

Customer engagement has become one of the most critical success factors for retailers looking to drive sales, loyalty, and overall business growth. Use your app to offer exclusive deals, send push notifications with relevant information, and create a rewards program.

Retail 52

Retail Customer Engagement Engagement Social Media 52

CSM Magazine

JANUARY 2, 2023

You can give your customers a short survey when they buy something, with a small bonus for filling it out. You could also pay for a survey company to do it for you. Other features include things like ticket notifications, customer management systems, customer tracking capabilities, customer feedback surveys and reporting tools.

Rewards Programs 52

Rewards Programs Loyalty Customer Satisfaction Customers 52

CSM Magazine

DECEMBER 10, 2021

For customers, you aim to deliver seamless digital journeys that can help customers navigate the digital sales cycle. It’s important to keep in mind that every emerging customer experience challenge we are trying to solve in the post-pandemic digital world reflects a similar employee experience challenge. Now for the good news.

Customer Journeys 98

Customer Journeys Omni-Channel Employee Experience Employee Engagement 98

CSM Magazine

JANUARY 9, 2024

Shell’s Fuel Rewards program allows individuals to earn rewards through the Shell Drive for Five® Credit Card, which enables users to earn five cents in discounts per gallon of fuel purchased at Shell gasoline stations. Users can also earn rebates monthly or have them deposited directly into their accounts.

Transportation 52

Transportation Rewards Programs Report Financial 52

CSM Magazine

JUNE 17, 2021

Provide Incentives and Rewards. As per the survey, 75% of consumers say they prefer companies that offer rewards. In the above section, you learned how to value your customers by wishing and rewarding them. However, the rewards and gifts shouldn’t be limited to occasions only. Keep on reading to know more.

CRM 98

CRM Social Media Rewards Programs Advertising 98

CSM Magazine

DECEMBER 7, 2021

This often leads to increased sales, revenue, and profits. Create Different Customer Reward Programs. You can also implement customer reward systems to increase the number of devoted clients in your business. In these programs, you’ll be rewarding people for shopping with you.

Loyalty 52

Loyalty Rewards Programs Fashion System 52

Currency Alliance

JUNE 19, 2019

This was my second year on the judging panel at the Loyalty Magazine Awards. What is great about The Loyalty Magazine Awards is the willingness to share why each brand won their award or received special recognition – which allows us, as practitioners, to learn, and not just enjoy the gin fizz. Mastering customer data (finally).

Loyalty 49

Loyalty Loyalty Programs Gamification Airlines 49