Currency Alliance

MAY 20, 2024

Back in 2017, when interchange fees were slashed by the European Union, most banks’ response was to simply to give up on their loyalty program; this was lazy and a huge strategic mistake. Every bank needs a loyalty strategy – even if they don’t have a points-based loyalty program.

Banking 52

Banking Loyalty Loyalty Programs Ecommerce 52

Optimove

SEPTEMBER 7, 2020

The emergence of gamification in marketing campaigns is nothing new or novel. However, when properly implementing this technique in your marketing plan, it can boost growth and engagement, and revenue. Marketers worldwide can leverage gamification by applying it to retention and acquisition efforts. The Dos and Don’ts.

CRM 52

CRM Gamification Loyalty Programs Video 52

SmartKarrot

DECEMBER 10, 2020

SaaS gamification is one such technique that has helped businesses up to a vast extent in this context. With so little time to spare, it has become a challenge for the brands to engage their customers. Companies have been experimenting with many methods to engage customers effectively. What is SaaS gamification?

Gamification 11

Gamification Customer Success Social Media Loyalty 11

SurveySensum

JULY 19, 2023

This statistic emphasizes the critical role that retail customer experience plays in customer loyalty, brand advocacy, and business growth. Create Engaging Reward Programs Leverage the Power of Virtual Reality (VR) Surprise Them With Pop-up Shops Be Socially Responsible Surprise and Delight!

Retail 40

Retail Examples Customer Experience Social Media 40

Currency Alliance

APRIL 10, 2021

If a new CEO replaced you tomorrow, and had no previous connection to the current loyalty program, what changes do you think she would make? As CEO, the time you can dedicate to your loyalty program is probably close to zero. Most loyalty programs report how many members they have.

Loyalty 52

Loyalty Marketing Loyalty Programs Touchpoint 52

Comm100

SEPTEMBER 22, 2016

Designer and consultant, Matt Watkinson, will teach you how to make changes and improvements to your customers’ experience through his casual and engaging writing style. Disney’s company culture focuses on exceeding customer service expectations rather than just meeting them. Loyalty 3.0: Customer Service Culture.

Customer Service 100

Customer Service Case Study Gamification Culture 100

BirdEye

DECEMBER 8, 2022

It’s not going anywhere, and it’s certainly worth investing your efforts if it meets your business goals and your target audience. Social networking sites also encourage people to engage and communicate with the brands and businesses they know and love. Engage with your followers directly through messages, comments, and posts.

Social Media 98

Social Media Brands Video Entertainment 98

ECXO

JANUARY 30, 2024

” Therefore, businesses should strive to create emotionally engaging experiences for their customers. This can lead to a more engaging and memorable customer experience, fostering loyalty, and encouraging repeat purchases. For a brand, this underscores the importance of creating positive, emotionally engaging experiences.

Rewards Programs 52

Rewards Programs Loyalty Brands Connections 52

SurveySparrow

JANUARY 14, 2020

Growing your customer base will always be one of the most important objectives in every stand-up meeting. 2 Engage with customers. Don’t stop engaging with your customers once they are on board. It will not only help with your brand building, but it will be a fantastic force for your customers to engage with you. #3

Customer Retention 52

Customer Retention Gamification Feedback Loyalty Programs 52

ProProfs Chat

JUNE 30, 2020

Create better customer loyalty programs. Loyalty 3.0: How to Revolutionize Customer Employee Engagement with Big Data and Gamification. Rajat Paharia talks about creating a human motivated system that helps you boost consistent engagement among partners, employees, and customers. Author: Rajat Paharia.

Customer Service 85

Customer Service Handbook Customer Satisfaction Loyalty 85